Monday, April 18, 2005

UK Catalog Sales Overtaken by Internet Orders

A study in the UK is reporting that more people are now ordering online than through mail order catalogs.

I sort of see that as good news, though it's not as optimistic for businesses as it might appear. While there has been growth on the web, there's been a larger dropoff of purchases from mail order.

Home shopping retailers must admit that the days of the big book are over and that the great hope of the home shopping industry is, or should be, the internet. The trouble with the mail order industry at the moment is that it tends to see the internet as a threat, where it should be seen as an opportunity.

There is something nice about having one of those big books of products in hand, and being able to leaf through the pages, and look at the different products. I used to love to do that with the old Edmonds Scientific catalogs, especially. The Whole Earth Review was a quirky, and interesting way to see offerings from a number of people.

Seems to me that there's room for both, and that using them together is a good approach for many businesses that are enjoying sales online.

No comments: